Frequently Asked Questions

How Did You Find This Money?

We audit different government agencies regularly for unclaimed funds that are owed to citizens like yourself. We specialize in difficult-to-find claims. There are many types of unclaimed assets that have a myriad of different sources, such as safe deposit bank contents, mutual funds, uncashed checks, wages, insurance policies, utility deposits, escrow accounts, and inheritance money to name just a few.

How Did You Find Me?

We spend a lot of time and effort using "street smarts", networks, directories, skip-tracing services, and pricey people-search databases.

How Much is My Claim? Where is it Being Held?

Please call us and one of our representatives would be more than happy to explain the nature and size of your claim. Once you have signed our contingency fee agreement, we’ll be happy to disclose where the funds have been located! (We put a lot of work into finding the funds, and finding you; it is fair to be compensated for that, and doing all the work for you of getting them out of the clutches of government hands.)

Can’t I Find the Money on My Own?

The government agencies we audit typically DO NOT post these unclaimed fund accounts online. You are welcome to search state unclaimed funds websites, and you can likely find money owed to you or someone you know. Although these websites are great tools, you won’t find the claim you were contacted about there. Not all claims are easy to find, and a considerable amount of time and resources have been spent gathering the many details of your claim.

Why Should I Use Guiding Light Refunds?

The agencies holding the assets often have a list of specific requirements that must be followed to submit your request and prove your right to the claim. In addition, these agencies can be difficult to work with, in their response times and paying out your refund. After all, they stand to keep the money if you do not follow their rules perfectly, and meet their deadlines. Our organization has the training and experience to navigate the labyrinth of red tape and rules of these agencies and know precisely what needs to be done to claim your funds.

Is My Information Kept Private?

We keep your information 100% private and confidential. We never ask for any personal financial information. We do not sell or give your information to anyone outside of our organization.